NaturalHome is a producer of truly unique and exquisite hardwood flooring. These products must be seen to be fully appreciated. They need to be sold by knowledgeable salespeople and installed by a qualified installer. NaturalHome, through its distributor partners, has carefully selected the best dealers in the market to present our product line. These dealers have been extensively trained on the products and on the installation techniques. It is the policy of NaturalHome that our products are only sold through these selected dealers. As such, we will not warrant our floors if purchased over the internet. NaturalHome will not allow product to be sold through internet companies or any other "outlet" businesses where our products are not properly featured or where approved installation is not available.